- epicquestadventures2024@gmail.com
- +91-9953051496
- Available Mon-Fri: 8:00AM – 6:00PM
- Frequently Asked Questions (FAQ)
- epicquestadventures2024@gmail.com
- +91-9953051496
- Available Mon-Fri: 8:00AM – 6:00PM
Epic Quest is committed to ensuring customer satisfaction. Refunds may be considered under the following circumstances:
Unauthorized Transactions If a user experiences unauthorized transactions on their account, they must report it to Epic quest Customer Support within three days from the transaction date for investigation.
Service Disruptions: In the event of service disruptions or failures that result in financial losses for the user, Epic Quest is will assess and consider refunds on a case-by-case basis.
Users seeking a refund must follow the designated process:
Contact Customer Support: Users must report refund requests promptly by contacting Epic Quest is Customer Support through epicquestadventures2024@gmail.com or +91-9953051496
Provide Necessary Information: To facilitate the investigation and processing of the refund, users may be required to provide relevant transaction details, supporting documents, and any other information requested by Epic Quest.
Refund decisions will be made at the sole discretion of Epic Quest is after a thorough review of the circumstances surrounding the request. Users will be notified of the decision through the communication channels specified in their account.
Refunds, if approved, will be processed within 45 business days from the date of the refund approval notification. The actual time for the refund to reflect in the user’s account may vary based on the payment method and the user’s financial institution.
Epic Quest is reserves the right to deny refund requests in cases where the user is found to be in violation of our Terms and Conditions.
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